Refund Policy

At EasyTravl.com, we aim to provide exceptional travel experiences and ensure our customers are satisfied with their bookings. Our refund policy outlines the terms and conditions under which refunds are granted for services purchased through our website.

General Refund Terms

  1. Eligibility for Refunds:

    • Refunds are available for cancellations made within the specified time periods as outlined below.
    • Refunds will be processed back to the original payment method used during booking.
    • The processing time for refunds may vary based on the payment method and financial institution.

  2. Refund Time Periods:

    • Hotels:
      • Cancellations made within 48 hours of booking: Full refund.
      • Cancellations made after 48 hours but more than 14 days before check-in: 75% refund.
      • Cancellations made within 14 days of check-in: Non-refundable.
    • Car Rentals:
      • Cancellations made within 24 hours of booking: Full refund.
      • Cancellations made after 24 hours but more than 5 days before pickup: 50% refund.
      • Cancellations made within 5 days of pickup: Non-refundable.
    • Vacation Packages:
      • Cancellations made within 72 hours of booking: Full refund.
      • Cancellations made after 72 hours but more than 30 days before departure: 50% refund.
      • Cancellations made within 30 days of departure: Non-refundable.

  3. Non-Refundable Services:

    • Certain promotional offers and discounted rates may be non-refundable, as indicated at the time of booking.
    • Any service fees charged by EasyTravl.com are non-refundable.

  4. Exceptions:

    • Refunds for services interrupted or canceled by travel providers due to unforeseen circumstances (e.g., natural disasters, political instability) will be handled on a case-by-case basis.
    • Special consideration may be given for refunds in cases of medical emergencies, provided appropriate documentation is submitted.

How to Request a Refund

  1. Online Request:

    • Log in to your EasyTravl.com account.
    • Navigate to the “My Bookings” section.
    • Select the booking you wish to cancel and click on “Request Refund.”

  2. Customer Support:

    • Contact our customer support team at support@easytravl.com or call +91 8082267707.
    • Provide your booking reference number and the reason for cancellation.

Refund Processing Time

  • Refund requests are typically processed within 7-14 business days.
  • You will receive a confirmation email once your refund has been processed.

Contact Us

If you have any questions about our refund policy, please contact us at:

Thank you for choosing EasyTravl.com. We appreciate your business and are committed to ensuring your satisfaction.

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